Twitter has changed the way government officials take care of business. Just as Twitter has helped others expand their social networks and reach new people, those who work in government have also been able to connect to more people who share their professional interests. Twitter also allows them to filter information by letting us choose who they follow. Twitter has helped build new bridges between government branches and the public.
Posting on twitter is more effective than traditional means of communication like emails and websites. a tweet can easily be retweeted and shared to further expand the reach of their information. Whether its discussions about new bill or a salmonella-tainted peanut butter recall, the information is shared and discussed over more with web 2.0 than before.
For more information check out FCW’s article on the subject: